Limit to number of Controllers?

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Robert

• September 14, 2018 18:42

New to Bluesound. Got my new Pulse 2 set up quickly using two android controllers and then an iPAD, with no problems. After then connecting a Windows 10 Surface, all controllers stopped working. Is there a limit to the number of controllers permitted, or is it likely related to Windows 10? Any advice? Thanks.

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• Official comment

  

  Adiel R.

  • September 17, 2018 18:38

  Hello Robert,

  There is not limit to the amount of controllers for Bluesound products. Please ensure the firmware on your devices are up to date. If the issue persists please try restarting your surface. 

  You can also try reinstalling the app and see if the issue persists. If the issue persists please send us a support request at support@bluesound.com and we will gladly look into your situation for you.

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