drop-outs
Answeredhello,
a month ago I bought a NAD C368 amplifier with the BluOs module built in. I connected the device with an ethernet cable to my FritzBox modem. The NAD plays excellent, but the BluOs device causes frequent problems. Very regularly I experience drop-outs and prolonged no-sound moments when playing music through either Deezer or from the USB connection. There is no connection problem at the same time with laptops and mobile phones.
Jaap
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Official comment
Hello Jaap,
Could you please send us a diagnostics log to better understand your issues.
This can be found in the BluOS app under Settings > Help > Send support request.
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I would love to know if and how this has been resolved. I am a month into continuous dropouts. Have had a lot of help from Bluesound and nothing has helped yet. I even bought a 15 metre ethernet cable to connect directly to the node 2i. No Joy..
I have received a very complex email regarding multiple changes to the router settings which is beyond my capabilities.
Would love to find a solution soon.
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