• Official comment
    Adiel R. - Support Crew Member

    Hello Jaap,

    Could you please send us a diagnostics log to better understand your issues.

    This can be found in the BluOS app under Settings > Help > Send support request.

  • Olly Black

    I would love to know if and how this has been resolved. I am a month into continuous dropouts. Have had a lot of help from Bluesound and nothing has helped yet. I even bought a 15 metre ethernet cable to connect directly to the node 2i. No Joy..

    I have received a very complex email regarding multiple changes to the router settings which is beyond my capabilities.

    Would love to find a solution soon.


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