Lost player connection after upgrading iOS app
AnsweredHi!
I've just upgraded software for Powernode 2 and also my iOS app on my iPhone.
When I start up the iOS-app it asks me to identify my player in the wifi settings.
But my Powernode 2 is not an option on the wifi list.
My Powernode 2 indicates that it is connected (blue light on the display)..
My wifi is not the problem.
What to do?
Lars
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Official comment
As always in these cases, contact Support by e-mailing support@bluesound.com.
Comment actions -
I have the same problem. The BluOs App works on a windows laptop in my network, but no iphone or iPad app is able to see my Node 2. My Node 2 is wired connected to the network and visible. I can also log in to the Node 2 configuration page via the ip address.
ALL my devices are on the SAME network and visible.
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Hi Greg
Please see the Official Comment; As always in these cases, contact Support by e-mailing support@bluesound.com.
These issues are almost always network related and we need information and feedback regarding your specific network to help troubleshoot.
Thanks for understanding
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phone player no longer possible ! see this message to me...
In order to create a more robust experience through our BluOS system, play from mobile was removed due to security risks on iOS and for the arrival of Airplay 2 to be used alongside our new Gen 2i lineup.
This has been the case since IOS 12 and Android 8.0.0. The decision to remove this function was not due to Bluesound, but had to be taken out under pressure from Google and Apple.
In the meantime, this feature will only work wirelessly via Bluetooth, wired (depending on the version of the mobile device) or copy the music to a USB stick and then continue to control it via the Bluesound APP. -
All response from bluesound is incorrect
the problem lies in the new ios app.
same player on same network can be found with an android app.
unfortunally the ios app has not ne made downgradeble by bluesound.
so let’s hope they solve the problem and updat3 the app asap.
this is a good example of not checking your upgrades before submitting them
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Hi Hans
Kill the App in both devices, power down your Bluesound Players, then reboot your router. Wait 5 minutes, then restart your players. Wait 2 minutes, then relaunch both apps.
If the problem persists, please select Help, Send Support Request in the App and we will help troubleshoot your network environment further.
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