error: quota exceeded Deezer

Answered

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9 comments

  • Official comment

    Hi Robert

    In More Music, Please log out of Deezer, restart your Player then login. Please let us know if the problem persists.

  • Robert Seelen

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  • Robert Seelen

    a restart did not work.

    waiting about 1 hour works only.

    but again when  skipping numbers after about 150 time skipping a numberI I get the same error. Restart does not work only waiting about 1 hour 

     

    Regards

    Robert

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  • 150 skips you say. That may be a limitation of the Deezer API even as a premium subscriber. I will mention to our QA Team.

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  • Robert Seelen

    Hi, do you have any news ?

    This is what I found on a Deezer forum

    https://en.deezercommunity.com/troubleshooting-and-tips-4/error-quota-exceeded-can-t-play-songs-on-bluesound-player-7950/index1.html

     

    Why is Bluesound node 2 counting  songs ?

    Regards

    Robert

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  • Just Gonggryp

    Hello,

    I have the same problem. This is really annoying and it is preventing me from enjoying music via bluesound. Why does bluesound feel it has to limit the amount of skips I do in a certain period of time. If I want to skip a thousand times, that should be up to me, should it not?

    please fix this, it is limiting the cx big time and would prevent me from investing in additional bluesound or NAD equipment.

     

    thank you and regards,

    Just

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  • Tony W. - Product Support Manager

    Hi Just

    Logout of Deezer in the Music Services Menu, Restart your Player then log back in. If the problem persists, please send us a Support Request directly from the Help Menu so we may review the Player Log File.

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  • Christophe M

    Hello, same error. After restart & login, impossible to use Deezer. Quota exceeded when I skip a song.

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  • Christophe M

    Solved after waiting

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