Tracknames gone, replaced by album title in all CAPITALS

Answered

March 27, 2018 10:16

This is a somewhat known "feature" I can see, but still extremely inconvenient. I have more than 15.000 tracks on my NAS and rebuilding index takes maybe like 1-2 hours.

Problem only seems to occur when a cover-art is not accepted from iTunes (on the NAS). When I then replace artwork, this will get shown... BUT at the price of all track titles for this album will be replaces with CAPITALIZED album title.

I have a new iMac 27", running macOS 10.13.3 and a Node2.

based on the 'fact' that nothing happens by itself, I conclude there is some kind of bug in the bluOS.

Look forward to a permanent fix. If you need further info from me I'll be happy to forward

otherwise the system is excellent

Kind regards

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11 comments

Official comment
Tony W. - Product Support Manager

March 27, 2018 13:20
Hi Palle

This is not an intended new feature - I will assure you of that...

We will be in touch for more details
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Gordon Delgado

March 29, 2018 02:25
I get this from time to time.

"Rebuild Index" always solves it.
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Tony W. - Product Support Manager

March 29, 2018 11:49
We have identified the root cause and will be resolved in our network BluOS update. Thanks for your patience.
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Palle Jensen

March 29, 2018 14:40

Edited
Glad to hear this. I have investigated a bit more.
There are 15.129 tracks on my iTunes. In this specific case I deleted last ripped album from iTunes (delete files on disk) and then I copy that (iTunes lib) to my Synology NAS using Syncronize! pro X which will delete files and folders not anymore on the source, so the NAS copy should be current. The Node2 is set to stream from the NAS.

A rebuild of player takes 107 minutes... this a killer

A reindex of player takes 80 seconds, this is absolutely OK

what I found after all this was that there would still be shown the album title on player... so something must have stuck in there after all.

then I ripped album again and ran the whole procedure, getting the capitalised titles :-(

It is possible to get titles back by editing every title in the erroneous album by inserting a character in title (best choice is a blank somewhere inside title, putting it at end does not work)

running rebuild again will now show titles correct... but if you adjust cover art later, you will kill the titles again

So I am looking forward to a good fix

happy Easter

P
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Dan Gravell

April 04, 2018 10:41
@Tony - cool, so this is now fixed?
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Tony W. - Product Support Manager

April 04, 2018 14:45
Hi Dan

Rebuild your Index and let us know if the problem persists by selecting Help Send Support Request.
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Palle Jensen

April 04, 2018 15:10
Ok I tried it out today, changed the artwork (flipped one cover-art), put it on NAS, re-indexed and, bingo song titles stayed.

one funny thing, cover stayed un-flipped on my iPhone :-) until I killed the app and started it again, then cover was as on my desktop Mac

great support

Palle
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Tony W. - Product Support Manager

April 04, 2018 15:14
Glad to hear Palle (and thank you for the kind words...)
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Dan Gravell

April 04, 2018 16:06
@Tony - this is Dan from the bliss project, just interested if this issue has been resolved... how does it relate to the new controller and desktop app releases?
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Tony W. - Product Support Manager

April 04, 2018 17:14
Hi Dan

No relation to the New Desktop App. There was an issue with updating Metadata that was quickly identified and was an easy fix so made yesterday's maintenance release. This was affecting all Players regardless of your choice of Controller App OS Flavour.
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Dan Gravell

April 05, 2018 05:39
Ok, thanks!
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