Cannot See Vault on Network

Answered

Jose Head

• February 04, 2018 16:11

I cannot see my Vault 2 on my network on my PC. It is definitely connected to the network as I can control it with a phone app and it has no problem ripping CDs with correct metadata. The problem seemed to happen when right after the last software upgrade. I have rebooted it. I also do not see how to effect a firewall rule.

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 05, 2018 16:55

  Hi Jose

  Please select Help, Send Support Request so we may help troubleshoot your network discovery issue with your PC.
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  Peter speijer

  • September 25, 2018 15:12

  I am having the same problem. I want to acces the Vault maps in order to make some changes using TAGscanner. I can control every BS with my windows desktop controller though.

   

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  Phil Perrone

  • February 03, 2022 22:20

  I am having the same problem as above. I cannot see my Vault under the Network tab on my PC.  I also tried entering the IP address but the message comes back as Not Found. 

  When I try to backup my library that "Backup" option is not showing up under the Music Library. 

  I am able to play music etc.

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