WiFi signal strength Powernode 2 vs Node 2

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  • Official comment

    Hi Scott

    Please send us the log files from both Players by selecting Help, Send Support request with each selected. We will be happy to decipher what may be interfering.

     

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    Scott Beall

    I actually sent a separate support request ticket, but was exploring the community here to see if any other owners had similar experience (or will in the future). Should one expect similar WiFi connection performance from the Powernode 2 and the Node 2? I would think that the antenna and WiFi sections would be identical, and thus the performance. My concern is that I have a defective Node 2...

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  • Hi Scott

    I am equally puzzled as yes the performance should be relatively identical (+/- 2-3 db at any given time). Our Support Crew of networking experts will help determine if something odd is happening in your environment or provide options if it is in fact hardware related. This would include warranty procedures if it is a relatively new Player.

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    Scott Beall

    Well, I just received it from you direct shipped purchased online on 30 day trial, so I'd hope so! ;-)

    Can you confirm that the WiFi sections/antenna are identical between the two?

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  • Sorry - yes the internal workings of the NODE and POWERNODE with regards to networking is an identical spec.

    We will figure this out.

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