soundbar coenect 2i error

Answered

아무무

• October 22, 2025 11:49

I’m using a Bluesound soundbar and two Pulse 2i speakers. I’m watching TV through the HDMI port. The soundbar works fine, but the two 2i speakers keep connecting and disconnecting every 2–3 seconds. They used to work normally until recently, but the connection issue suddenly started. I tried resetting both the speakers and the smart TV, but the problem still persists. Is there any way to fix this? Both the soundbar and the 2i speakers are connected via Wi-Fi.

However, the NAS and Bluetooth connections are working normally.

I’m using a translation tool.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 22, 2025 12:46

  Hi,
  
  To start, please reboot your entire network including your Bluesound players and then try again and see if the issue persists. If it does, please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

  In the BluOS app, simply go to Help > Send Support Request and a member of our support crew will be happy to assist you further.
  
  

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