Bluesound NODE connected with RJ45, but can't connect with iPhone and MAC

Answered

Jean-Pierre de Siebenthal

• October 07, 2025 16:48

using 14.7.1 (23H222) / MACos App : 4.12.0

macbook pro / same router / via Wifi with APP and NODE with RJ45 - LED is Blue - Was working - and now can not connect either with IOS nor MAC desktop app. 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 08, 2025 12:32

  Hin Jean-Pierre,
  
  Start by rebooting entire network including your Bluesound player/s.

  If issue persists, please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

  In the BluOS app, simply go to Help > Send Support Request and a member of our support crew will be happy to assist you further.
  
  

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