HDMI ARC Audio sporadic after last update

Answered

Rico Yao

• October 05, 2025 02:40

BlueSound Node After the last software update to the Node I am having to repeatedly power cycle my Apple TV (and thereby the TV) to get the Node to output audio. It had been reliable for a long time before that. I hope this is on your radar. Thank you. It does eventually play sound after some number of power cycling.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 06, 2025 13:52

  Hi Rico,

  Please reach out to our support crew by sending us an email at support@bluesound.com or by submitting a support request directly through the BluOS app.

  In the BluOS app, simply go to Help > Send Support Request and a member of our support crew will be happy to assist you further.
  
  
  
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  Andy

  • October 05, 2025 12:21

  I have had a similar problem with my NAD M10. It was working fine yesterday but now just freezes after about 30 seconds from switch on which is set to come on automatically when I switch on the TV (eARC). I've now requested help as its not functioning at all.

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  Andy

  • October 05, 2025 13:35

  Forced a factory reset on the M10 and now working OK.

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