Roon Not Happy About Latest Update

Answered

craig

• October 02, 2025 11:29

Roon can still see and select my soundbar+ and the BluOS App now-playing screen shows that Roon is trying to play music. After a while, it fails and starts skipping tracks. If I go to the input screen in BlueOS App, ROON shows up as a potential source, but nothing happens when I press it other than haptics. I’ve reset everything including WiFi and tested everything with other sources. Qobuz connect works with the Soundbar for example, and Roon works flawlessly with all other endpoints. It’s like every update brings me a new host of problems (although the wireless tconnectivity issues never seemed to be fixed).

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 02, 2025 13:18
  • Edited

  Hi Craig

  The wireless connectivity issue you speak of is not wireless connectivity-related, but a problem with immersive spatial audio being decoded timely for the rear speakers to produce output. It has been reported on wired players as well. 

  We have made changes to the immersive spatial audio engine to help relieve that problem. Those changes appear to be affecting ROON. We have replicated the issue here in our QA lab and hope to publish a release as soon as possible.
  
  In the meantime, please see this Help Centre Article to disable Spatial Audio temporarily so you can continue to use ROON in the interim; https://support1.bluesound.com/hc/en-us/articles/31636413686295
  
  Thanks for your patience and understanding.

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