No Bass when Subwoofer is set to off

Answered

Philip

• September 29, 2025 20:30

My powernode 2021 has been working perfectly fine prior to the last update.  I used to be able to remove all tone controls and have subwoofer off and the system would play full range even with the sub attached.  Now this setup completely removes bass and I do not get any low frequency.  I have to switch the sub option on for bass to come back the system. I'm also finding the sub crossover seems to not work at all. 

2

• Official comment

  

  Tony W.

  Product Support Manager

  • October 01, 2025 15:20

  Hi Philip

  With the release of the NODE N132 and NODE ICON late last year, we have had to make modifications ot the SUB Woofer setting in our NODE family of products to meet DIRAC Calibration requirements. The switch used to be Crossover-enabled or not. This actually confused a number of consumers who implied the setting was Subwoofer on or off, which is in fact what it does now.
  
  That being said, it should not affect the crossover point. If it is, please send us a log file by selecting Settings, Send Support Request in the BluOS App so we may take a closer look here.

  

  Full details in this Help Centre Article; https://support.bluos.net/hc/en-us/articles/360036429314
• 

  Kevin Eyewanders

  • October 04, 2025 20:09

  I discovered this as well a bit over a week ago with a 2-month old PowerNode in our new living room space. Hours of tuning rendered moot and useless with this change as there is no way to send full-range to the mains with the sub-crossover enabled. No notice for this change. Many additional hours troubleshooting before support responded with the information Tony relayed here above.

  Too late for me to return the PowerNode and now have it disconnected, boxed back up and listed on Ebay so I can take the additional resale value hit. Disappointed doesn't describe my experience, frankly. Bluesound user of 6 or 7 years now, but not in our new living room.

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  Stefan Rast

  • October 06, 2025 04:50
  • Edited

  Yes the same Problem i have too. The sub ar works only when the Sub settings in Bluesound are on. But this is only so when you have a Sub with LFE connection. So i contact my sub with a Speakon Cable. Then it works fine without Sub settings in Bluesound.

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