Pulse soundbar won't recognize TV

Answered

Paul Liberatore

• September 28, 2025 13:54

Since an update about a month ago, our older Pulse soundbar has stopped any playback from our Sony bravia TV. I have beem working with Jan from support and they have been helpful. However, I have tried every troubleshooting step and none of them work. Is anyone else having this problem. Before the update, we had been using this combination for years with minimal problems.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 29, 2025 14:31

  Hi Paul - please continue working with our Support Crew - you are in great hands with Jan.

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