Controllers cannot see my Soundbar since last update

Answered

craig

• September 18, 2025 16:27
• Edited

After the last update, my iOS (on my iphone) and MacOS controller apps cannot see my Soundbar+ on Wifi, but I can see it and control it with my iPad and I can play back audio with Roon and Airplay2. All are updated to latest.  

 

0

• Official comment

  

  Seppi Evans

  Hi-Res

  • September 18, 2025 17:29

  Hi Craig

  Another user here, try closing all apps on your iPad and restart, if that does not help then reboot the router (give it five mins) and reboot the Soundbar.

  Still no joy? in the BluOS app, please navigate to Settings and under Help & Support select “Send Support Request” this sends to logs to support who will then get in touch with you.

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