Spotify album art missing on M10 in Lossless

Answered
Thomas Kvist Jacobsen
When playing tracks in the new Lossless quality in Spotify, album art is not shown on my M10 display. Playing the same tracks on High (as they call it) is all good with cover art.
2

Comments

12 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    UPDATED OFFICIAL COMMENT

    Look for an update to BluOS 4.12.x, which will address Spotify Lossless metadata issues, amongst some other features. 

    We are planning to release BluOS 4.12.x on Tuesday, September 23rd. Start looking for the upgrade prompt mid-Tuesday morning Eastern Canadian Time (+5 GMT).

  • Thomas Kvist Jacobsen

    Using Spotify Connect

    0
  • Herman Slaats

    Same problem on M33.

    0
  • sjbrugman

    I also experience the same problem on the M33. Waited ages for the upgrade from Spotify, couldn't leave it for another streaming service though. Finally it's here.......artwork gone, haha. Hopefully it'll be fixed soon. Glad to find out I'm not the only one.

     

    0
  • Mark T.
    Sr. Support Crew Member

    Hi Thomas,

    We are aware of this issue, and our quality assurance and development teams are actively working on a fix that will be included in our future update release.

    Thank you for your patience.

    0
  • Patrick

    Also on the T778

    0
  • Pascal

    Same here with the M66 you only see the first album you start

    0
  • Laurens de Man

    Report it thru the Bluesound app. They responded to me that they will fix it with the next update 

    0
  • Jesper Kies

    Same on NAD C700 V2

    0
  • Thomas Kvist Jacobsen

    The Pulse Flex 2i got the update to 4.12.4 but my M10v2 (which needs it) on the same network did not. Should I expect that?

    1
  • Tony W.
    Product Support Manager
    • Edited

    Hi Thomas

    Our apologies... we are currently chasing a problem with our friends at NAD regarding an issue in BluOS which is holding it up on their 2 channel products. Please follow this thread for updates on that situation; https://support1.bluesound.com/hc/en-us/community/posts/35149000861591

    We do apolgise for this holding up your enjoyment of Qobuz Connect and Spotify Lossless.

    0
  • NAD M10 V3 user

    Yes same problem here.

    NAD M10 V3

    0

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