Node does not start - no power led - reboot does not help

Answered

Janne Hansen

• September 07, 2025 09:54

Hi!

My node won't start anymore. When connected to power, no leds appear, nothing happens. I don't know the exact model (not stated in the device), but it's serial number is K22XN130B86573 - not a powernode, just the plain with preamp.

Have tested with both another power cable that i know works, and on power outlet that i know works. Date of purchase: 14.3.2023 (I have the receipt)

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • September 08, 2025 12:50

  Hi Janne,
  
  Please reach out to our support crew by sending us an email at support@bluesound.com and a member of our support crew will be happy to assist you further.
  
  
  
• 

  Janne Hansen

  • September 08, 2025 14:38

  Thanks, will do!

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