Subwoofer sounds to massive after update to 4.10.19

Answered

Wouter Werrij

• August 23, 2025 10:39

After updating the firmware to 4.10.19 I am experiencing several issues. One of them is a way to massive and is disturbing the sound quality to a very bad level. Trying to lower the trim does stops the rumbling but after changing the volume level it reappears. The sub is part of a group with the soundbar. Normally also two flex’s are part of a home theater group, but grouping them is currently not possible either. See my comment to another post on this issue.

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • August 25, 2025 12:42

  Hi Wouter,
  
  I see that you have submitted a support request regarding this. A member of our support crew will reach out to you soon.
  
  Thanks for #LivingHiFi
• 

  Kristian Freiesleben

  • August 28, 2025 20:47

  Hi support team, I have the exact same issue with the exact same setup. For now I have had to disconnect the Sub. Please give feedback to solution to this. Sound is truly very bad, and not what it has been ever since I bought the home theater setup two years ago. Setup is:
  Pulse Soundbar+ and Pulse Sub+ 2* Flex 2i

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