No Home Theater Group possible

Answered

Willy Taubert

• August 15, 2025 18:14

I can no longer create a home theater group after the last update a day ago. I have a PowerNode, a BlueSound subwoofer, and two Flex i2 speakers. After setting the distance, there's no longer a window where I can adjust the decibels, and the app simply crashes, or it says the group is created, but it's not visible, and I see the components listed individually again.

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • August 18, 2025 13:51

  Hi Willy,
  
  I see that you are currently working with a member of our support crew. Please continue working with us in regards to your issue.
  
  Thanks for #LivingHiFi
• 

  Wayne Pounder

  • August 18, 2025 17:20

  I have the same issue since the last update. I can create a multi-player group but not home theater. After the update completed my existing home theater group wasn't outputting to the Flex 2i rear speakers so I deleted the group and rebooted all components but I get the same behavior as OP. I have Pulse Soundbar+ and Pulse Sub+.

  Also tried the windows app which just reports a generic "error occurred" message after setting speaker distance.

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• 

  Wouter Werrij

  • August 23, 2025 10:33

  I have the same issue after updating to 4.10.19.

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• 

  Willy Taubert

  • August 31, 2025 10:36

  Hello, the Bluesound Support helped me. I disconnected/uncoupled the Subwoofer before creating a Home Theater Group. This worked for me.

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