Album Cover Gone after 4.10.19 update

Answered
Lautaro

Dear BlueOS Team, 

I've noticed that the album covers of my private library are gone after the latest update 4.10.19. I'm running the 4.10.0 on a windows laptop. The album covers were present in the previous controller version. I have the NAD M10 v3 running 4.10.19. 

The issue could potentially be associated with the BlueOS app version on windows, not sure. 

I'd appreciate if you can work on a fix as it makes it extremely difficult to locate albums without the cover art, due to font size.

Thanking you in advance, 

Cheers.

0

Comments

2 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Lautaro - we have seen a very small handful of consumers experiencing this but having a difficult time replicating it. Please select Settings, Send Support Request in the App so we can review your log file (sent when you submit this way) and help troubleshoot further.

  • Lautaro

    Thank you Tony W.

    I have sent the the message from BluOS app, which should include the log files, signed as Yuri. 

    Please let me know if you need anything else. 

    Cheers. 

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