No sound from Bluesound PULSE until restart
Answered
Hi,
I have two Bluesound PULSE M (P230) (Black) Hi-Res Wireless Speakers in my lounge and use Spotify on a new iPad to connect over wi-fi.
When I switch on the speakers first thing in the morning and then connect to the group using Spotify, Spotify connects but there is no sound from the speakers. The tracks show as playing but change quickly.
When I restart both speakers by switching them off for five seconds and then on again I can then reconnect Spotify and the sound is ok. For the rest of the day I can disconnect and reconnect spoitfy several times without issue.
Can you explain this behaviour and/or provide a solution?
I have kept the speakers updated using the BluOS app on my iPhone 16.
Best regards,
John Chant.
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Official comment
Hi John
Sorry about that... we are releasing BluOS 4.10.19 in the next 48-72 hours which includes playback issues with certain Spotify scenarios. Give that a try once it's released. If problems persist after installing this release, please select Settings, Send Support Request in the App so we can take a closer look.
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