Grouping doesn’t work

Answered

RJ van Oerle

• August 03, 2025 10:18

I’m running a system consisting NAD M10 v2, a Pulse Flex 2i and a Pulse Mini 2i. Yesterday after the power went down (kitchen group) where the Pulse Mini 2i was playing its not possible to group my system anymore. I tried to reboot,reinstall but nothing seems to work. Individual they all play but grouping (all possible settings) fail. Like indicated before there was not a problem whatsoever. Please advise!

0

• Official comment

  

  Tony W.

  Product Support Manager

  • August 05, 2025 13:27
  • Edited

  You mentioned a power outage...

  Please reboot your router. Wait 5 minutes (the waiting is the hardest part but important). Restart your players, wait 5 more minutes, then try again.

  The power outage and fast reboot of the players before the router may have caused a corrupt network table in your router. Rebooting the router then the players should clear this.

  If problems persist afterwards, please e-mail us at support@bluesound.com and our Support Crew can atake a closer look.

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