Reset possibility Node Icon

Answered

Gerrit van Zomeren

• July 31, 2025 09:22
• Edited

It happened several times, that without any reason, the BluosApp cannot find my player (Node Icon) although my Wifi is perfect. (blue led is on, maximum signalstrenght)   I'm not happy by solving this issue by a hard reset/reboot by removing the powecord and losing my presets, playlist etc...  

I thought, lets try to solve the problem by try and error and so, I hold my finger for several seconds on the blue led and after a while, the clock disappears on the screen, everything goes black and after a few seconds, the album cover of the last played song appears on the screen and I was able to play further, without problems.

I was surprised, this was probably a way to go and was wondered, this solution cannot be found in the manuals, on the internet.

Question 1: I'm curious where I can find this solution (without removing the powercord)

Question 2: Are there more possibilities to solve problems by touching the led's, by any color or other led-combination. (without removing the powercord)

 

With kindly regards

Gerrit

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 31, 2025 13:14

  Hi Gerrit

  These issues are often caused by difficult wi-fi environments and can be fine tuned by settings in your router. Unfortunately these are a case by case basis. No worries though, as I am escalating you to our Support Crew. They will reach out directly to you via e-mail and happy to assist you troubleshoot further.
• 

  Gerrit van Zomeren

  • September 11, 2025 08:23

  Hello,
  I still didn't get a email so far, from your Support Crew

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