NTFS disc not recognized on the Bluesound Icon

Answered

Mark Bouwer

• July 30, 2025 19:42

Just purchased a Bluesound Icon. I want to mount a NTFS hdd but it is not recognized. Just tried a usb stick formatted as FAT32 and it works. However my full music librairy is on the NTFS disc and I would like to mount it to the Icon.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • July 30, 2025 20:56

  NTFS is supported, if it’s a mechanical drive then it’s likely to need an external power supply especially if very large. Also check to see if the drive has more than one partition (hidden ones are normally the culprit).

  If this does not help, in the BluOS app, please navigate to Settings and under Help & Support select “Send Support Request” This way support will be able to check the logs.

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