C658 not visible in BluOS app

Answered

Rob Tufts

• July 23, 2025 17:41

Along with the other BluOS players, I network the DAC c658 through CAT5 hardwire. After installing the 4.10.13 firmware update the DAC has disappeared from the BluOS app. I have progressively tried more aggressive steps to sort out the problem starting with power off/on the DAC, doing the same with all players on the network, and finally doing a factory reset on the DAC. The rest of the players are fine, but the DAC is still not visible. The display on the DAC tells me to go find music….I wish I could. Any suggestions on what I can try to do to fix things to where I was before the firmware upgrade?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 23, 2025 18:47

  Hi Rob

  I have escalated you to our Support Crew to gather more details. They will be in touch via e-mail.
• 

  Rob Tufts

  • July 23, 2025 19:45

  Thanks Tony, system has worked great for ~four years doing just what I had wanted. Look forward to returning to same

  0

Please sign in to leave a comment.