Vault 2i

Answered

Honoré Emmanuel

• July 18, 2025 12:22

I just did an update 5mn ago and my device stay in red Nothing works and I’m unable to restart the device. Even if I cut the power completely. Nothing works…. Help

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 18, 2025 12:49

  Bonjour Honoré

  I have escalated you to our Support Crew. They will be in touch via e-mail to gather some more details.
• 

  Honoré Emmanuel

  • July 18, 2025 12:23

  The update took a lot of time
  Sorry for my bad English
  I call you from France

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