TIDAL Connect Playback Stuttering on Powernode (BluOS 4.10.13)

fueq axvk

• July 17, 2025 16:22
• Edited

Device: Bluesound Powernode
BluOS Version: 4.10.13

Recently, when using TIDAL Connect to play music, the playback keeps stuttering. Each track plays for about 3–4 seconds, then stops for around 3 seconds, then resumes for another 3–4 seconds — and this loop continues indefinitely.

To troubleshoot, I tried using Spotify Connect to see if the same issue occurs, but Spotify plays smoothly without any interruptions.

I'm not sure what’s causing the issue with TIDAL Connect. Has anyone experienced a similar problem or have suggestions on how to fix it?

Thanks in advance for your help!

By the way, I also tried playing TIDAL from my PC via optical output to the Powernode, and the playback was smooth without any issues.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 17, 2025 19:11

  Hi Fueq

  I have escalated your feedback to our Support Crew. They will be in touch via e-mail to gather more information.

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