Restarted song may be skipped after recent OS upgrade
Answered
Here is an irritating behaviour which I believe started to appear after the installation of BluOS 4.10.11.
The situation is this: I'm play songs from my NAS (through Playlists if that would matter). I leave the room, and therefore I stop the music. I come back to the room and I press play. What I expect now is of course that the music starts playing where it stopped. There may be a delay, since the disks of the NAS stop after some time of inactivity.
What occasionally happens now after the upgrade is that the resumed song starts playing, but only for a second or two, and then the player moves on to the next song in the queue. I've also noted that the bar which indicates the time starts moving, even if I don't hear the music. The behaviour is not consistent, but sometimes the song is resumed correctly. As I mentioned the disks of the NAS auto-pauses, and I've been thinking that there might be a connection, but I think there have been cases where I had this skip after having been away only for 5-10 minutes - the autopause for the NAS is after 20 minutes.
I should add that the behaviour is not entirely new. It has been working this way with Spotify ever since I got Bluesound last year. I was inclined to blame the Spotify app, but maybe I was wrong.
They players I have are two pairs of Bluesound Pulse 2I and two pairs of Pulse Flex.
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Official comment
Hi Erland
This may be a timing issue depending on how long you have left the room. If you have left the room for an extended period of time, either your Bluesound Player or the NAS or possibly both have gone into energy save mode. In restoring the link, the buffer is likely cleared.
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I like to believe that if the player has gone into standby, it is also able to recover from this gracefully. Or, rather, I expect that.
The NAS, on the other hand, yes, I can that there can be a problem. I believe that this started to happen after the OS upgrade, which could be due to a change of a timeout. But maybe I had one incident of this before the upgrade, which of course suggest changes in my environment.
Hm, maybe I should disable the standby on the NAS. Or change the spinning disks to SSDs.
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Hi Erland
I have escalted you to our Support Crew as we would like to take a closer look.
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Thanks Tony! I've sent the support request.
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I happy to report that this was resolved with the recent update to 4.10.19! I must say that I am very pleased by the quick reaction from Bluesound to resolve this problem.
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Aw shucks
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