Home theater group issues after update 4.10.11 with treble & bass setting in Bluos

Answered

Jiří Hotárek

• July 11, 2025 06:00

I have a bluesound soundbar, bluesound sub+, 2x bluesound Flex 2i paired as a home theater.

After a recent update to bluesound version 4.10.11, android 4.10.0 I have issues with sound settings for treble and bass. It changes automatically to -3 and -3.5 when I change output from music to movie for example. I want to have settings of +6 and +5 for all these inputs. So everytime I want to change listening preset from movie to music (or other way around) I have to again and again manually change for my setting +6 and 5+.

Am I only one with this? 

Could someone please advise me what can be done about this? I did reset all the players, reset the router, didn´t help. Anyone have a similar problem after the last "upgrade"? Why is that happening?

Thanks a lot for any ideas, it's sheer frustration.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 11, 2025 11:41

  Hi Jiří

  Our Quality Assurance Team has been able to replicate this and are currently testing a resolution we hope to publish as an update in the very very near future.

  We do apologise for the inconvenience and thank you for your patience while we test the fix.

   
• 

  Jiří Hotárek

  • July 11, 2025 14:26

  Hello,

  thank you for your message. Maybe it's fixed now - only time will tell. In any case, I turned off - uninstalled spatial audio, then reinstalled it and it's been working ever since. I'd hate to jinx it. Hopefully it will hold up. In any case, the sound is better now than it was before the 4.10.11 update - I am getting great sound right now. I hope presets will stay and great sounds I am getting now too.

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