Indexing problem?

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  • Official comment
    Seppi Evans
    Hi-Res

    Hi Conny, a lot going on in your email so best to start with getting one or two Albums working. Once working you can apply your knowledge to more albums but I would not jump adding 76k in one go.

    Remove the HDD and then run a “rebuild index”, wait a five minutes, close and reopen the BluOS controller and make sure your local library has gone. I would then use the BluOS app to reboot the NODE regardless of if the local library has been removed or not.

    Now use a USB thumb drive and copy across a few albums, plug it in and make sure it’s not constantly reindexing.

    If the tracks are in the incorrect order, then this is down to the metadata stored in each and every track. I use a program called Bliss that lets me check and edit the metadata, it’s quite simple once you get the knack.

    When just adding new Albums/ tracks you just need to run a reindex, however editing albums, metadata, file names etc. then you must run the rebuild index.

  • Conny Tornkrantz

    Hi Seppi, I've been a user for many years now, before I used to run everything via WiFi and it worked perfect,but my dealer suggested to skip WiFi and connect my HDD direct to USB all for the sake to get the best sound as we are both High End HiFi freaks. Before indexing my whole catalouge I did what you suggested, copied a lot of albums to a USB stick and that worked very well.But when adding the same albums (still unaltered) from the HDD they are messed up. Now I tried, as you suggested  to remove the HDD and reindex so there was no tracks indexed, and reindexed. I did get rid of some "ghost" info, but still many albums are in wrong track order. When you go to folders there is a recyckle bin but there is no way to empty it, so I wonder what tat is. Still my problem haven't been solved yet. 

     

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  • Seppi Evans
    Hi-Res

    The recycling bin has been created by your computer as BluOS only ever reads the HDD. Connect it back to your computer and you should be able to see the folder and empty it.

    If all else fails I would format the HDD (everything will be deleted and make sure it’s in a BluOS compatible format.

    As for the track order, see my previous post, if you are still having issues in the BluOS App please select Settings, Send Support Request, the Bluesound Support Crew will be able review the log file and take a closer look.

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