Pandora sound artifacts after 4.5mins of play time

Answered

Anthony Leto

• June 15, 2025 15:15

I am reaching out because it looks like Pandora streaming has changed the format or made changes to the settings of their Codec. It does not matter the speaker or the device but after 4.5 minutes of playtime on Pandora weird popping noises start to appear. I know this was a known issue in Bose speakers so it does appear it’s an Pandora SDK issue.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 16, 2025 13:11

  Hi Anthony,
  
  I don't see any old or new support request under your profile. I would suggest reaching out to our support crew by sending us a support request regarding the issue you are experiencing.
  
  Using the BluOS app, BluOS >> Settings >> Help & Support | Send Support Request. This way the app will automatically send a log file from your player.

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