eARC Problem?

Answered

Terry Terry

• June 05, 2025 17:39

My LG 55G4 is connected to a Bluesound Node Icon via eARC, and the speakers produce sound, but a mute icon stays on the right side of the TV screen. How can I remove this icon? It’s a bit distracting when watching TV.

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 06, 2025 13:35

  Hi Terry,
  
  I have forwarded your feedback to a support request. A member of our support crew will reach out to you soon.
  
  Thanks for #LivingHiFi
• 

  Steve Wardle

  • August 25, 2025 15:21

  Same problem with a new LG G5.

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• 

  Terry Terry

  • September 01, 2025 08:12

  I fixed the mute icon by adjusting the TV remote’s volume. It might be due to setting the Audio Output Level to Fixed in BluOS.

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• 

  Steve Wardle

  • September 01, 2025 16:27

  Thanks. That trick has fixed it for me too.

  I do have the output level set to fixed on the Node again now but had had to turn that off.

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