Unable to login to my Tidal account using my Google account

Answered

Ruslan Serdjuk

• May 23, 2025 08:17

Hello, support team!

I was using POWERNODE2i with my Tidal subscription for several months without any issues. For some reason yesterday (22-May-2025) in BluOS application on my smartphone (Galaxy S22 Ultra) Tidal service was disconnected. Any subsequent attempts to login to my Tidal account on BluOS failed, even after rebooting all devices. I originally signed up for Tidal using my Google account and now in the BluOS the Google sign in button is grayed out.

Please help me to fix this problem.

Thank you,
Ruslan. 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 23, 2025 12:53

  Hi Ruslan,
  
  I've escalated your feedback to a support request. A member of our support crew will reach out to you soon.
• 

  David Porter

  • June 13, 2025 15:33

  Hi,

  I have a similar issue - new to Bluesound, have a Node ICON and using an iPhone 16 Pro

  Google is greyed out when trying to sign in to Tidal in the BluOS app

  0

Please sign in to leave a comment.