Wifi disconnection

Answered

Michel Funck

• May 16, 2025 15:16

Hi, my speakers (Pulse M, Pulse flex and Pulse 2I) always disconnect from the WIFI network. I then go the parameters of my speakers and I have each time to reselect the right wifi network and reintroduce the password. It never happened in the past and now since 2 to 3 weels it its all the time. Can you help ? 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 16, 2025 17:34

  Hi Michel.

  Our Bluesound players can only store a single Wi-Fi broadcast ID and password. Additionally, there haven't been any updates for your players since March 4, 2025. I recommend checking your router's firmware for any available changes or updates.

  For 1:1 assistance, please connect with our support team by sending us an email at support@bluesound.com and we will be more than happy to assist you with your issue.

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