BCS300 speakers lose connection to Hub upon power cycle

Answered

Tim Nightingale

• April 17, 2025 00:49

I have multiple commercial environments with BlueSound BCS300 speakers linked to Hub devices as their source.  Essentially, once the speakers are on the network, we use the BluOS app to set each speaker to the analog input on the Hub device (that's because we supply analog audio onsite to the Hub devices).  Then we set individual speaker volume levels to suit their location.

Everything seems to work fine until the BCS300's restart or the network drops (say during switch upgrades etc.).  Afterwards, we have to go to each speaker and link it back to the input one by one.  With sites having upwards of 40 speakers in may cases, this is an arduous task.

Is there any way to forcibly bind the speakers to a given input - that being the Hub device?  I don't see it's related to the specific input on the Hub device itself, more so that the speakers don't seem to remember the Hub device itself is the desired input.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 07, 2025 12:51

  Hi Tim,
  
  I've escalated your feedback to a support request. A member of our support crew will reach out to you.
  
  Thanks for #LivingHiFi
  
  

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