Apple TV 4K - Only some apps work with Powernode Edge?

Answered

FollowFollowed by 2 people

Martin Markussen

• 6 days ago

Hi,

I have a problem with my Apple TV 4K gen 2 and the Powernode Edge. The problem is that the sound doesn't work on all apps, which I find very strange. Im also pretty sure that this is a new issue, and that it hasn't been there earlier (could it be connected to an software update either on Bluesound or on Apples side?).

When Im opening ex, Netflix and choose Powernode Edge as the sound output it connects, and the speakers connected to the Edge works just fine. When switching to / or doing the exact same from another app ex. F1TV, it connects and everything looks the same -but now it is only sound from the TV speakers.

Any tips or tricks?

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• Official comment

  

  Tony W.

  Product Support Manager

  • 6 days ago
  • Edited

  EDITED - CORRECTION
  
  Hi Martin

  The POWERNODE EDGE does not perform DOLBY ATMOS or DOLBY TrueHD decode - Only DOLBY Digitial. Check your Apple TV or your TV settings to change to Auto. If problems persist or you need assistance in how to do this, please select Settings, Send Support Request in the BluOS App and our Support Crew can walk you through it.

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