Wrong Qobuz track played in multi disc

Answered

FollowFollowed by 2 people

deaste

• 10 days ago

This is an issue I experienced both in the Bluesound Android app and the Bluesound Windows app with my Nano
I select a Qobuz classical music multi disc, such as
Mahler: Complete Symphonies
Symphonieorchester Des Bayerischen Rundfunks • Rafael Kubelik
It includes 10 symphonies (42 tracks). If I select one of the first 10 tracks the corresponding track is played. If I select one of the tracks after 10 a wrong track is played.
Examples:
I select track 13 -> track 33 is played
I select track 21 -> track 41 is played
I select track 28 -> nothing is played
This is a Bluesound issue, not a Qobuz issue. I've got a Wiim Pro Plus, tried to play the same tracks from the Wiim app and everything is OK. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • 7 days ago
  • Edited

  Hi Deaste

  I see you have since spoken with our Support Crew about the matter. Our Quality Assurance has been able to replicate this. If you select the tracks directly, it appears to work. We hope to publish a fix in the near future once our Product Development Team can find the root cause of the issue.

  Thanks for bringing it to our attention and we do apologise for the inconvenience. 

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