C368 frozen and not responding to factory reset.

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Andrew Wildsmith

• 9 days ago

My C368 with Bluesound has completely frozen. I've tried to do a hard reset but to no avail. I'm looking for a firmware download but can't find it anywhere. Website says to contact support but just links through to the generic support page. 

Any ideas?

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• Official comment

  

  Seppi Evans

  Hi-Res

  • 9 days ago
  • Edited

  Try pulling the power and leaving it off for at least 10 minutes, sorry that’s all the advise I can suggest

  Please email NAD for support of your NAD C 368 support@nadelectronics.com They will be able to help you.

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