Couldn't load content

Answered

David R

• March 27, 2025 20:56
• Edited

Each time I get back to the BlueOS iOS app after a while, I am getting the message:

Couldn't Load Content.

There was a problem loading your content. Please try again.

 

Forced quitting the app (swiping up) resolves the issue most of the time but now this also stopped working:

 

My BlueOS player is the PowerNode N330.

 

I find it quite remarkable that this issue has not been fixed in over a year. Apparently many people complain about this.

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 06, 2025 15:29

  Hi David,
  
  First, apologies for the delay in getting back to you.
  Second, I don't see a support request from you regarding this support request. Because of that, I have escalated your feedback to a support request. A member of our support crew will reach out to you soon.

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