Speakers cutting out at 40% volume. Subwoofer keeps on playing

Answered

FollowFollowed by 2 people

T C

• 20 days ago

Just bought a Powernode N330. Worked fine until i turned up the volume. Then the speakers cut out while the subwoofer continued playing. I turned down the volume and the speakers came back on. Was playing from Spotify - tried again using Bluetooth and radio- same thing happened. Network is excellent -31dBm. What to do?

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• Official comment

  

  Seppi Evans

  Hi-Res

  • 20 days ago
  • Edited

  It’s possible the POWERNODE is going into protection mode, best to contact support directly, do this immediately after it cuts out. This can occur if you are playing at high volume levels and the speakers are hard to drive.

  In the BluOS App please select Settings, Send Support Request, so the Bluesound Support Crew can review the log file and take a closer look.

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