Pulse Flex upgrade continues to fail

Answered

FollowFollowed by 2 people

Scott Pater

• 21 days ago

Hello, I've tried upgrading my Pulse Flex and it starts the upgrade process (flashing green) but then ends up in the red state and disappears from my player list.  I've tried from iPhone, iPad and MacOS.  Reseting power does allow it to boot in previous version.  Please help.  Thanks!

0

• Official comment

  

  Tony W.

  Product Support Manager

  • 21 days ago

  Hi Scott

  I have escalated you to our Support Crew. They will be in touch via e-mail.

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