Problem with app

Answered

FollowFollowed by 4 people

Edwin Schildkamp

• 1 month ago
• Edited

When I open the app it says: Content cannot be retrieved.

The app does not get any further. What is the problem?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • 1 month ago

  Hi Edwin,
  
  I see that you have submitted a support request to us regarding this. A member of our support crew will reach out to you soon.
• 

  Charlie Gardner

  • 1 month ago

  After the update my BluOs is just showing a blank screen on iPhone which has the latest update. It’s the same as I had before.

  1
• 

  Michael Cloude

  • 28 days ago

  I’m having multiple issues with the iOS app as well. Such as server disconnected unless refreshed, the album section forgets my place and automatically returns to the top (headache with a large collection) and after selecting an album but returning to scroll it goes blank and won’t show anything unless I scroll up and down. This is bad and the controller used to operate much better than this.

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