Powernode went dead
Answered
My Powernode seems to have died this morning....no top lights...doesn't power up. I unplugged several times, but still not turning on. Are there any troubleshooting steps or components, such as fuse, etc. that I can change. Thanks, David
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Official comment
Hi David,
The POWERNODE doesn't come with a user-accessible fuse. How about trying to plug your POWERNODE directly into the wall power outlet? If you’re already doing that, maybe give a different wall power socket a shot to see if that helps with the issue. If you're still not seeing any activity from the POWERNODE, we would love for you to send us a support request at support@bluesound.com, and one of our friendly support crew members will be happy to assist you. -
This happened to me too. I bought 3 PowerNode at the same time and now the second one has gone completely dead. They were bought at Amazon but BlueSound support told med to reach out to HiFi klubben (the Swedish reseller) and they charged me $150 to get it fixed even though it was under warranty period. And now my second one has died and Im saving money to get it fixed. Just a little bit surprised that 2 out of 3 have died and just waiting for the last one to also die
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I don't want to give people unnecessary hope or advice you to open up your units, as that is very dangerous.
But if your unit has suddenly stopped powering up, you might want to check the SD card on the CPU board inside. I had a couple of Powernodes that suddenly went dead, I assumed it was the PSU. But when I opened up the unit, I saw that the PSU was powering the CPU board and the DDFA board. However the network port lights and the button pad lights were off. Making the unit look dead from the outside.
All I needed to do was eject the SD card on the CPU board and insert it back again and that would make the CPU board boot up as normal. I've seen this happen with Raspberry Pis, which is why I even decided to try it.0
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