Customer service
AnsweredFollowed by 3 people
I’m selling my power node because customer service is nonexistent. Absolutely pathetic. How is this company in business?
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Official comment
Hi John
In the BluOS App - there are plenty of ways to contact Product Support on your Powernode... This site includes over 300 FAQs alone. Simply visit https://support.bluesound.com and type a query in the Search Window
You can also do any of the following to contact our Support Crew;
- Select Settings, Send Support Request in the BluOS App
- e-mail support@bluesound.com
- From your Quick Setup Guide in the box, in North America call 1-855-531-4666
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Every other company has a service line so you can talk to an actual person and produces “ How to” videos. This company changes the user interface and offers nothing.have a problem they send you a link with all the things you already told them you tried.
Absolutely ridiculous.2
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