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Answered

Hans Lesterhuis

• February 26, 2025 13:38

I receive a “player notification” in my BluOS app while using Deezer . The number displayed is Deezer:29392051. This occurred several times last week. I have a premium subscription with Deezer.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 27, 2025 15:50

  Hi Hans,
  
  Start by performing a complete network reboot including your Bluesound products and see if that helps with your issue.
  
  If issue persists, please send us support request to support@bluesound.com and a member of our support crew will be reaching out to you soon.
• 

  Hans Lesterhuis

  • February 26, 2025 13:45

  In addition: the BluOS on my iPhone is totally blocked for use, even after closing and restarting the app, the same error occurs when I try to use Deezer as streaming party. How do I solve the problem?

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