Tidal Connect drops

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3 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Jeff,

    To get things back on track, let's begin with a full network restart, including your Bluesound player/s. This should help clear up any network-related hiccups you might be facing. If you still encounter any issues please don’t hesitate to reach out to Tidal support.

  • I have the same problem. Tried to restart router, node, Phone, new apps etc. Issues cintinues.

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  • Jeff Weiner

    I validated with Tidal support that it's a bug in their latest update. On Android, that was Sept 24 and they say a new update will fix that in "a few weeks." However, I went back to listening to Tidal via native Bluos and there is no problem. In fact , I like it better than Tidal Connect because it gives better info about the quality and duration of a song. So as long as l am using Tidal at home, it will be via native Bluos from now on.

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