Sound cuts frequently

Answered

FollowFollowed by 3 people

Azzedine BOUKHOUDMI

• 1 month ago

When playing playlist from Tidal, the sound is cutting frequently on my node ICONE, I updated to the latest version BluOS 4.8.17 - IOS App4.8.2

Anyone have the same issue ? 

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • 1 month ago

  Hi Azzedine,

  Start by performing complete network restart including your Bluesound NODE ICON. This should help release or clear possible network related issues that you are experiencing. If you continue to have issues, please reach out to us by sending us a support request using the BluOS app.
  
  Using the BluOS app, BluOS >> Help >> Send Support Request. Once you have submitted a support request, a member of our support crew will reach out to you soon.
• 

  Chad

  • 17 days ago

  Same issue; can’t support songs over 16/44. My Cambridge Audio streamer had no issues with this, confirmed Ethernet speeds over 850mb/s. Between that and the significant volume drop of the Icon the experience has been extremely disappointing

  0

Please sign in to leave a comment.