Factory Reset Won’t Work; Stuck on Red
AnsweredFollowed by 2 people
Tried unplugging, waiting ,repowering and holding button. Also tried holding ‘ Service’ pinhole button in back. Nothing happens. No blinking. It’s stuck on solid red. K81N2B40909 is the serial number. Located in Calgary. Thanks!
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Hi Sandra
I have escalate you to our Support Crew. They will be in touch via e-mail to gather more details.
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