BluOS Controller freezing when backgrounded

Answered

FollowFollowed by 2 people

Cliff McKnight

• 2 months ago

I'm running the BluOS controller on a MacBook Pro (M1 Pro chip, OS Sequoia 15.3). I often leave the music playing and open another application over the BluOS controller. When I close the second application, the music is still playing but the playlist hasn't updated and can't be paused. The 'solution' is to quit the controller (during which time the music actually continues), reopen the controller at which point the playlist updates and the current track can be paused. It's a rather inelegant solution -- is the controller not happy with parallel processing?

Cliff

 

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • 2 months ago

  Hi Cliff,
  
  I as well use MacBook M1 chip as my daily driver and I do not have the same issue as yours. I suggest reinstalling the BluOS app completely while performing a system reboot before installing the app.
  
  If issue persists, please reach out to our support crew by sending us an email at support@bluesound.com and we will help you with your issue.

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