Update Issue - Node 2i Stuck with Solid Red Light

Answered

FollowFollowed by 2 people

Willfried Tch

• 2 months ago

Dear Bluesound Support,
I am writing regarding an issue with my Bluesound Node 2i. The device is currently stuck with a solid red light following an attempted firmware update.
Here are the details of the situation:
    1.    The device attempted an automatic update.
    2.    During the update, the process was interrupted, and the light turned solid red.
    3.    I have tried unplugging and replugging the device, but the light remains red.
    4.    I also attempted a factory reset by holding down the play/pause button, without success.
I would like to request:
    1.    The download link for the latest Node 2i firmware.
    2.    Detailed instructions on how to perform a manual update.
    3.    Any other suggestions to resolve this issue.
Information about my device:
    •    Model: Bluesound Node 2i

Thank you in advance for your assistance.
Best regards,


0

• Official comment

  

  Seppi Evans

  Hi-Res

  • 2 months ago
  • Edited

  The firmware is no longer available to download so you will have to make contact with support, please use email support@bluesound.com they will be able to help you

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