iTunes library not indexing properly

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7 comments

  • Official comment
    Seppi Evans
    Hi-Res

    iTunes artwork is not compatible with anything outside the Apple universe, had a similar conversation with my eldest son earlier today about how to fix his artwork that’s in Apple Music.

    The quickest way is to use a metadata editor, I use one called Bliss and this finds missing artwork and corrects errors.

    The missing albums however need a bit more investigation, I would recommend you contact support. In the BluOS App please select Settings, Send Support Request, so the Bluesound Support Crew can review the log file and take a closer look.

  • Brian
    Lossless

    More problematic is the fact that some complete albums are missing

    If these albums were downloaded from iTunes they may have DRM and so are not playable by any app other than Apple Music or iTunes.

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  • Dominique Pajot

    Hi there,
    All albums are CDs that were copied using iTunes (.mp4a), they can be played by everything on earth

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  • Dominique Pajot

    The problem is that for BS indexer the track files are not in the folder…

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  • Brian
    Lossless

    I'm just another Bluesound user, many of my files were initially ripped using iTunes and I have no issues with them playing in BluOS.

    https://www.filetypeadvisor.com/extension/mp4a#google_vignette

    I wonder whether this might be the issue:

    MP4A audio tracks can be played by Apple media players (Quicktime, iTunes) and all other players that support MPEG-4/ALE playback. However, for third-party players, changing the extension from .mp4a to .mp4 (or .m4a) may be required.

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  • Dominique Pajot

    Thank you Brian,
    No problem with the file type itself, there is circa 100 tracks in the library and that read OK at 90%; the problem is rather with the file structure I should think; or some hidden folder. attributes…

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  • Dominique Pajot

    By the way, I installed Plex Media Server on the Raspberry pi where my library is implemented on a NAS: it indexed and polished this iTunes library like a breeze… I would still prefer to access it through BlueSound OS because the Plex solution requires the reading and streaming to be done from a phone, tablet or PC, I’d rather not.

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